Dealer ForgeDealerForge

Customer Success

Health, NPS, QBRs, and churn workflow

Healthy accounts
0/0
At risk
0
NPS
NaN
0 promoters · 0 detractors
Churn (90d)
0
0 win-back queued

Account health

Weighted: usage 40% · support 25% · billing 25% · engagement 10%

At-risk triggers

Upcoming QBRs

  • Whitmore Auto GroupJun 18
  • Patel Family DealershipsJun 24
  • Reid Commercial MotorsJul 02

NPS distribution

0
1
2
3
4
5
6
7
8
9
10

Churn workflow

Reference accounts